The Hollie Gazzard Trust has welcomed the publication of long-awaited statutory guidance on Independent Stalking Advocacy Caseworkers (ISACs), describing it as a “significant and overdue step” towards improving safety, consistency and outcomes for stalking victims.
Published by the government under the Victims and Prisoners Act, the guidance formally sets out the role, functions and professional standards for Independent Stalking Advocates and places a legal duty on criminal justice agencies and other public bodies to have regard to their expertise when supporting victims.
Stalking is a high-risk, often misunderstood crime that can escalate rapidly. The Trust has long campaigned for specialist, independent advocacy to be recognised as essential – not optional – in protecting victims and preventing serious harm.
Jane Harvey, CEO of the Hollie Gazzard Trust, said: “This guidance is hugely important. For too long, stalking victims have been passed between systems that don’t always understand the pattern, persistence and danger of this crime. Independent Stalking Advocates save lives – by identifying risk early, advocating for victims’ voices to be heard, and ensuring agencies respond appropriately.”
“Putting this role on a statutory footing sends a powerful message that stalking must be taken seriously and that specialist knowledge matters.”
The guidance recognises stalking as a distinct form of abuse, clearly differentiating it from domestic abuse and harassment, and highlights the critical role ISAs play in risk assessment, safety planning, and multi-agency working – including with police, courts, health services and housing providers.
The Trust particularly welcomes the emphasis on:
• independence and victim-centred support
• trauma-informed practice
• specialist training and qualifications
• the need for agencies to work proactively with ISAs to manage risk and prevent escalation.
However, the Hollie Gazzard Trust has stressed that guidance alone will not be enough.
“This must now be backed by sustained investment and consistent commissioning,” Harvey added. “Without properly funded, specialist stalking services in every area, victims will continue to face a postcode lottery for support.”
The Trust will continue to work with local and national partners to support the implementation of the guidance, share specialist expertise, promote early identification of stalking and champion the rights and safety of victims.